Discover our onboarding program to successfully digitize the key steps of your event: invitations, registration, check-in and live engagement on D-day.

Upline consulting and understanding of your needs

Once your specifications are submitted, we analyze the characteristics of your project so we can advise you to the best of our abilities. To achieve this, we ensure that the specifications of your event are addressed with the right features and that the operating process remains simple. We share your goals: to ensure the success of your project, for future participants as much as the team behind its organization. Our salespeople and product specialists have helped organize hundreds of events; they’re completely at your disposal.

We're here to help, and so is our software

Our Customer Success team will be with you every step of the way. The same team member will be responsible for your training and stay with you through the end of your event. We want to make sure you feel comfortable using our program, so you can request as many virtual meetings as you need. Our tools are reactive by nature, so they'll alert you to any snags you may have hit while setting up the event. Think of our tool as a virtual proofreader for your event. While our DNA is a software program, our support is personalized and based on the strong relationships we build with our clients.

A specialist will be there on d-day

Digitevent recognizes events can be stressful, which is why we offer specialized on-site supervision by one of our specialists to make sure everything runs smoothly. One of our Digitevent project owners can be there for the welcoming process and help with any hiccups along the way. That way, you can have time to focus on attendees and the management of other service providers. We can also have ready-to-use signature kits at your disposal (tablets, scanners, printers…) if necessary. Discover our welcome services.

Get free advicefrom a Digitevent specialist

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