CINDEX : CINDEX Meetings

The challenge

The CINDEX Meetings are the annual gathering of the think tank dedicated to international mobility, bringing together nearly 200 decision-makers at the National Maritime Museum. Members, partners, speakers and guests: each profile requires specific access levels, tailored communications and a customized registration journey. For CINDEX, the challenge is to structure this multi-profile event while limiting the number of registrations per company, without complicating internal management or multiplying tools.

Workflow and solutions

Digitevent was deployed as a single platform to centralize the entire attendee journey. Distinct ticket types assigned to each profile automatically grant the appropriate access rights upon registration, eliminating any manual management. Communication is segmented by profile and by event phase, with targeted email campaigns complemented by personalized SMS messages. A Digitevent project manager supported the CINDEX team until they became fully autonomous in using the platform.

Results

Nearly 200 participants were welcomed seamlessly, from registration to check-in. Communication remained targeted and consistent at every stage, with email campaigns complemented by nearly 800 personalized SMS messages. The organizing team gained confidence and autonomy in managing the event. Digitevent is now renewed as the central platform for organizing future editions.

FAQ – Structuring the Attendee Journey with Digitevent

Delphine Douroux

A single platform enabled us to structure the event, manage attendee profiles, registrations and communications with ease.

Delphine Douroux
Director
CINDEX

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