A top priority for a flawless event.

In the events industry, managing sensitive information is essential to running successful events free of security breaches. At Digitevent, we have made data protection a top priority by obtaining ISO 27001 certification. This international standard attests to the rigor of our information security management system. It also demonstrates our commitment to protecting the data of our clients and their attendees.

1. Cybersecurity in the events industry: a critical issue

In the digital age, cyberattacks are a constant threat. No sector is spared. Our industry, which relies more and more on digital tools for managing registrations, access, and personal data, is particularly vulnerable. A security breach can compromise sensitive information and expose organizers to financial losses or reputational damage.

4 key points of the ISO 27001 standard

"Data security has always been at the heart of our approach at Digitevent. ISO 27001 certification validates the practices and controls we had already put in place to guarantee maximum protection of sensitive information. This certification strengthens our commitment to delivering secure events, free of any breach.",
Lucien Derhy, Head of Security at Digitevent

a. Why is the events industry a target?

At an event, thousands of pieces of personal data are collected. This includes first and last names, email addresses, and sometimes even banking information. Some events also make it possible to identify people with certain interests (for example, a cybersecurity forum, a government event, or an event with media guests, and so on). Cybercriminals actively seek out this data, which they can use for phishing or identity theft.

b. Some key figures on cyberattacks:

For event organizers, a breach can have immediate and serious consequences. Sensitive data belonging to attendees, speakers, and sponsors can be compromised. This can lead to legal penalties and fines for GDPR non-compliance. It can also damage the organizer's reputation.

2. The ISO 27001 standard: a guarantee of security

Faced with these threats, ISO 27001 certification provides a recognized international framework for managing information systems security. But what does being ISO 27001 certified really mean? How does it protect you as an event organizer?

a. What is ISO 27001?

The ISO 27001 standard sets out rules for information security. It covers the creation, application, maintenance, and improvement of an information security management system (ISMS).

It requires rigorous controls to identify, analyze, and mitigate risks related to information security. This certification is awarded after an external audit by an independent body. It guarantees that companies meet high standards for data protection.

To obtain this certification, Digitevent had to prove to independent auditors that it had put specific measures in place to protect sensitive data. These measures are technical, organizational, and human in nature.

b. Why does this matter to you?

As an event organizer, you handle a significant amount of personal data. Choosing an ISO 27001 certified platform means ensuring that this data is managed according to the best international security practices. This helps you strengthen the trust of your attendees and partners, while protecting yourself against the risk of cyberattacks or data leaks.

c. Examples of attacks in the events industry

The events industry has become a prime target for cybercriminals, due to the high concentration of sensitive information and the growing importance of digital systems in event organization. Here are some typical examples of attacks in this sector:

  • Identity theft: Hackers break into an event organizer's systems to change access permissions or send fraudulent messages to attendees, compromising the integrity of the event.
  • Phishing: Attempts targeting attendees to obtain their personal or banking information through fraudulent emails.
  • Ransomware: Malicious software introduced into an event organizer's system to encrypt its data and demand a ransom in exchange for the decryption key.

These types of attacks can have dramatic consequences for the smooth running of an event. They can also lead to legal consequences in the event of a GDPR violation.

3. Concrete measures implemented by Digitevent

ISO 27001 certification is not a simple formality. It relies on the rigorous application of nearly 950 controls covering every aspect of information security management. At Digitevent, we have implemented specific measures to guarantee the security of the events you organize on our platform.

Some concrete examples of the actions put in place:

  • Strict security policies: Our security policies govern every aspect of our business. From access management to data handling, every team member is trained and must follow rigorous protocols to ensure information security.
  • Ongoing training: We know that human error remains one of the leading causes of security breaches. That is why our teams receive regular training on best practices and emerging cybersecurity risks.
  • Access management: One of the pillars of security is access management. We make sure that only authorized users can access sensitive information, based on their role and responsibilities. A two-factor authentication system is also in place to strengthen this security.
  • Regular audits: Internal and external audits are carried out regularly to identify any potential security weaknesses and address them immediately.
  • Real-time incident monitoring: A real-time monitoring process makes it possible to detect anomalies or intrusion attempts. This system lets us react quickly and take the necessary steps to limit the impact of any threat.

4. The concrete benefits of ISO 27001 certification for organizers

ISO 27001 certification offers tangible benefits for event organizers who use the Digitevent platform. Here is how it can strengthen the security and success of your events:

  • Increased attendee trust: Your attendees will know that their data is protected according to strict standards, which encourages them to register and take part with peace of mind.
  • Reduced risk of data breaches: Thanks to the many controls in place, the risk of sensitive information being compromised is significantly reduced.
  • Regulatory compliance: ISO 27001 certification helps you comply with data protection laws, such as GDPR, while ensuring that Digitevent meets European and international standards.
  • Service continuity: Our systems are designed to guarantee maximum availability and protection against cyberattacks, minimizing the risk of an event being disrupted.
  • Protection against GDPR fines: In the event of a data breach, fines can reach 4% of a company's total worldwide annual revenue. With an ISO 27001 certified platform, you reduce the risk of being exposed to such penalties.

Conclusion: A secure future with Digitevent

At Digitevent, data security is not an option, it is a priority. By obtaining ISO 27001 certification, we demonstrate our commitment to protecting the information of our clients and attendees in a proactive and rigorous way. This certification is much more than a label: it reflects our determination to offer you a reliable platform that meets international standards, and to protect you against the digital threats facing the events industry.

By choosing Digitevent, you are opting for a partner that puts data security and risk management at the center of its priorities. We will keep evolving to meet new security challenges, so that you can organize your events with complete peace of mind.