[{"data":1,"prerenderedAt":199},["ShallowReactive",2],{"top-banner-en":3,"onboarding-en":4},{"prismicDocument":-1},{"prismicDocument":5},{"id":6,"uid":7,"url":7,"type":8,"href":9,"tags":10,"first_publication_date":11,"last_publication_date":12,"slugs":13,"linked_documents":15,"lang":16,"alternate_languages":17,"data":24},"XvOBlRQAACgAryRi",null,"client_onboarding","https://digi-www.cdn.prismic.io/api/v2/documents/search?ref=ajQQoxEAAC0A-xpn&q=%5B%5B%3Ad+%3D+at%28document.id%2C+%22XvOBlRQAACgAryRi%22%29+%5D%5D",[],"2020-06-24T16:38:48+0000","2026-03-20T13:07:18+0000",[14],"client-onboarding",[],"en-us",[18,21],{"id":19,"type":8,"lang":20},"XtNefxIAACIAcv6A","fr-fr",{"id":22,"type":8,"lang":23},"XvL6kxMAACQAJWmR","pt-br",{"title":25,"subtitle":30,"steps":35,"body":101,"meta_title":197,"meta_description":198},[26],{"type":27,"text":28,"spans":29},"heading1","We're with you every step of the way",[],[31],{"type":32,"text":33,"spans":34},"paragraph","Discover our onboarding program to successfully digitize the key steps of your event: invitations, registration, check-in and live engagement on D-day.",[],[36,57,72],{"icon":37,"onboarding_step_title":48,"onboarding_step_description":53},{"dimensions":38,"alt":41,"copyright":7,"url":42,"id":43,"edit":44},{"width":39,"height":40},1116,1330,"Digitevent Consultant","https://images.prismic.io/digi-www/16b2809e-18f2-4e13-a0c5-d637e96d7598_image+1.png?auto=format,compress","X9emnRMAACMAtfQu",{"x":45,"y":45,"zoom":46,"background":47},0,1,"transparent",[49],{"type":50,"text":51,"spans":52},"heading2","Upline consulting and understanding of your needs",[],[54],{"type":32,"text":55,"spans":56},"Once your specifications are submitted, we analyze the characteristics of your project so we can advise you to the best of our abilities. To achieve this, we ensure that the specifications of your event are addressed with the right features and that the operating process remains simple. We share your goals: to ensure the success of your project, for future participants as much as the team behind its organization. Our salespeople and product specialists have helped organize hundreds of events; they're completely at your disposal.",[],{"icon":58,"onboarding_step_title":64,"onboarding_step_description":68},{"dimensions":59,"alt":60,"copyright":7,"url":61,"id":62,"edit":63},{"width":39,"height":40},"Digitevent Trainer","https://images.prismic.io/digi-www/4ce3e73f-17de-4ebe-be73-622bf4f1e248_image+2.png?auto=format,compress","X9emrxMAACEAtfSD",{"x":45,"y":45,"zoom":46,"background":47},[65],{"type":50,"text":66,"spans":67},"We're here to help, and so is our software ",[],[69],{"type":32,"text":70,"spans":71},"Our Customer Success team will be with you every step of the way. The same team member will be responsible for your training and stay with you through the end of your event. We want to make sure you feel comfortable using our program, so you can request as many virtual meetings as you need. Our tools are reactive by nature, so they'll alert you to any snags you may have hit while setting up the event. Think of our tool as a virtual proofreader for your event. While our DNA is a software program, our support is personalized and based on the strong relationships we build with our clients.",[],{"icon":73,"onboarding_step_title":79,"onboarding_step_description":83},{"dimensions":74,"alt":75,"copyright":7,"url":76,"id":77,"edit":78},{"width":39,"height":40},"Event project manager","https://images.prismic.io/digi-www/1ab2ed71-5673-47fa-9a89-486340c94f47_Image+3.png?auto=format,compress","X9emvBMAACQAtfS4",{"x":45,"y":45,"zoom":46,"background":47},[80],{"type":50,"text":81,"spans":82},"A specialist will be there on d-day",[],[84],{"type":32,"text":85,"spans":86},"Digitevent recognizes events can be stressful, which is why we offer specialized on-site supervision by one of our specialists to make sure everything runs smoothly. One of our Digitevent project owners can be there for the welcoming process and help with any hiccups along the way. That way, you can have time to focus on attendees and the management of other service providers. We can also have ready-to-use signature kits at your disposal (tablets, scanners, printers…) if necessary. Discover our welcome services. ",[87],{"start":88,"end":89,"type":90,"data":91},487,516,"hyperlink",{"id":92,"type":93,"tags":94,"lang":16,"slug":95,"first_publication_date":96,"last_publication_date":97,"uid":98,"link_type":99,"isBroken":100},"XuakXxAAACIAZ2a2","feature",[],"access-control-for-innovative-events","2020-06-14T22:27:52+0000","2026-03-19T15:28:05+0000","checkin-guestlist-event-app-control-register-participants","Document",false,[102],{"variation":103,"version":104,"items":105,"primary":106,"id":195,"slice_type":196,"slice_label":7},"default","initial",[],{"faq_title":107,"faq_items":108},"Frequently asked questions",[109,116,122,128,147,153,171,189],{"question":110,"answer":111},"How to get trained on an event management software?",[112],{"type":32,"text":113,"spans":114,"direction":115},"Training typically follows a structured onboarding process: platform onboarding, event setup, and hands-on support on a live event use case. Remote training sessions enable you to quickly master key features such as event invitations, registration management, on-site check-in, and event reporting & analytics.",[],"ltr",{"question":117,"answer":118},"Can I get end-to-end support to organize my event?",[119],{"type":32,"text":120,"spans":121,"direction":115},"Yes. A dedicated project manager supports you throughout the entire event lifecycle — from initial planning and event setup to on-site execution and post-event wrap-up — ensuring a seamless and efficient event delivery.",[],{"question":123,"answer":124},"Is a dedicated expert assigned to each event?",[125],{"type":32,"text":126,"spans":127,"direction":115},"Yes. Each event is managed by a dedicated event specialist who oversees your project from start to finish, ensuring personalized support, faster response times, and a deep understanding of your event objectives and business goals.",[],{"question":129,"answer":130},"What kind of support is provided before the event?",[131,134,138,141,144],{"type":32,"text":132,"spans":133,"direction":115},"Before your event, we provide strategic and technical guidance on:",[],{"type":135,"text":136,"spans":137,"direction":115},"list-item","defining your event requirements and goals",[],{"type":135,"text":139,"spans":140,"direction":115},"assessing technical feasibility",[],{"type":135,"text":142,"spans":143,"direction":115},"selecting the right event management features",[],{"type":32,"text":145,"spans":146,"direction":115},"Objective: optimize your event setup, reduce costs, and streamline timelines.",[],{"question":148,"answer":149},"Can I get support on-site during the event?",[150],{"type":32,"text":151,"spans":152,"direction":115},"Yes. An on-site project manager can assist with attendee check-in, hardware setup (badges, scanners, tablets), and coordination of welcome staff to ensure a smooth, frictionless event experience.",[],{"question":154,"answer":155},"Is technical support available throughout the project?",[156,159,162,165,168],{"type":32,"text":157,"spans":158,"direction":115},"Yes. Continuous technical support is provided during the entire project, including:",[],{"type":135,"text":160,"spans":161,"direction":115},"remote assistance",[],{"type":135,"text":163,"spans":164,"direction":115},"regular check-in meetings",[],{"type":135,"text":166,"spans":167,"direction":115},"access to a knowledge base and tutorials",[],{"type":32,"text":169,"spans":170,"direction":115},"This helps your team quickly become autonomous with the event platform.",[],{"question":172,"answer":173},"Why should I get support for event planning and execution?",[174,177,180,183,186],{"type":32,"text":175,"spans":176,"direction":115},"Working with event experts allows you to:",[],{"type":135,"text":178,"spans":179,"direction":115},"save time on event setup and management",[],{"type":135,"text":181,"spans":182,"direction":115},"avoid configuration errors",[],{"type":135,"text":184,"spans":185,"direction":115},"enhance attendee experience and engagement",[],{"type":135,"text":187,"spans":188,"direction":115},"maximize event performance and ROI",[],{"question":190,"answer":191},"Can I fully outsource the technical management of my event?",[192],{"type":32,"text":193,"spans":194,"direction":115},"Yes. The full technical setup, deployment, and platform management can be handled by our team. You can focus on content, speakers, and attendee engagement while we manage the event technology.",[],"questions_answers$80b99edb-dbb9-4dd8-b46c-ff4983df434b","questions_answers","Project review and upline consulting","Discover our support program designed to help you successfully digitalize your event and make the most of digital tools with expert onboarding and training.",1782133272950]