[{"data":1,"prerenderedAt":521},["ShallowReactive",2],{"top-banner-en":3,"customer-story-hsbc-managers-day-en":4},{"prismicDocument":-1},{"prismicDocument":5,"relatedStories":101},{"id":6,"uid":7,"url":8,"type":9,"tags":10,"first_publication_date":14,"slugs":15,"linked_documents":16,"lang":17,"data":18,"_source":97},"en_client_case_hsbc-technologies-services","hsbc-managers-day",null,"client_case",[11,12,13],"event_type_internal","organizer_type_corporate","global","2026-07-22T13:44:56+0000",[13],[],"en-us",{"distribution":13,"logo":19,"illustration":30,"teaser":38,"client_challenge":44,"workflow_and_solutions":45,"succes_obtenus":46,"project_name":47,"organizer_name":23,"quote_data":48,"illustration_secondary":69,"illustration_third":75,"key_figures":81,"slices":86,"meta_title":87,"meta_description":88,"meta_image":89},{"dimensions":20,"alt":23,"copyright":8,"url":24,"id":25,"edit":26},{"width":21,"height":22},208,56,"HSBC","https://images.prismic.io/digi-www/I3rlLFr2-2Xpnh_T_HSBC_logo__2018_.svg1.png?auto=format,compress","I3rlLFr2-2Xpnh_T",{"x":27,"y":27,"zoom":28,"background":29},0,1,"transparent",{"dimensions":31,"alt":34,"copyright":8,"url":35,"id":36,"edit":37},{"width":32,"height":33},900,600,"Plenary session speech at the Managers' Day organized by HSBC Technologies & Services, in front of several hundred attendees.","https://images.prismic.io/digi-www/BbMpssXRo_cifmL4_ChatGPTImage2juil.2026%2C17_39_041-1-.png?auto=format,compress","BbMpssXRo_cifmL4",{"x":27,"y":27,"zoom":28,"background":29},[39],{"type":40,"text":41,"spans":42,"direction":43},"paragraph","HSBC Technologies & Services brought together 450 managers and senior executives in London for its Managers' Day, using a real-time news feed to energize the discussions.",[],"ltr","HSBC Technologies & Services wanted to energize its internal meetings and measure the impact of its communication efforts. \nFor a day dedicated to its managers and senior executives, the challenge was to create a relaxed, engaging atmosphere (far from the traditional top-down format) while having a tool that was simple to use on the day.","The event app was deployed as the connecting thread of the day in the heart of the City of London. \nSetup was quick and smooth, with no disruption to the program. The news feed let attendees follow proceedings in real time and stay connected to the day's key moments, with the flexibility to adjust content on the fly if needed.","The goal of energizing discussions and measuring the effectiveness of internal communication was fully achieved among the 450 managers and senior executives gathered. \nThe solution freed the organizers from technical constraints, letting them focus on hosting and content for this event bringing together the management of one of the world's largest financial institutions.","HSBC Technologies & Services (HTS)",[49],{"client_job":50,"quote":51,"quote_client_photo":55,"client_logo":66,"client_organization":23,"quote_author_name":59},"Head of Corporate Coverage",[52],{"type":40,"text":53,"spans":54,"direction":43},"The event app not only helped encourage participants to open up to new perspectives, but also gave new ideas a chance to be voiced. ",[],{"dimensions":56,"alt":59,"copyright":8,"url":60,"id":61,"edit":62},{"width":57,"height":58},300,400,"Yan Bechet","https://images.prismic.io/digi-www/IckjlmMgvP_ycvoi_81lr1KkAIz3P95VPW50wlIT0G81-1-.png?auto=format%2Ccompress&rect=28%2C6%2C137%2C182&w=300&h=400","IckjlmMgvP_ycvoi",{"x":63,"y":64,"zoom":65,"background":29},28,6,1.1,{"dimensions":67,"alt":23,"copyright":8,"url":24,"id":25,"edit":68},{"width":21,"height":22},{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":70,"alt":71,"copyright":8,"url":72,"id":73,"edit":74},{"width":32,"height":33},"Welcome area and badge pick-up at the Managers' Day organized by HSBC Technologies & Services.","https://images.prismic.io/digi-www/cix_DkjrvPb6Wl2J_ChatGPTImage2juil.2026%2C17_40_461-1-.png?auto=format,compress","cix_DkjrvPb6Wl2J",{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":76,"alt":77,"copyright":8,"url":78,"id":79,"edit":80},{"width":32,"height":33},"Display kiosk showcasing the event's features (agenda, speakers, live polls, networking) at the Managers' Day organized by HSBC Technologies & Services.","https://images.prismic.io/digi-www/c0JCDyGn0yvj6Xh9_ChatGPTImage2juil.2026%2C17_49_461-1-.png?auto=format,compress","c0JCDyGn0yvj6Xh9",{"x":27,"y":27,"zoom":28,"background":29},[82],{"icon":83,"value":84,"unit_details":85},"users","450","attendees",[],"Energizing internal meetings: HSBC Technologies | Case study","Discover how HSBC Technologies & Services structured its day dedicated to managers for 450 attendees with an event app.",{"dimensions":90,"alt":93,"copyright":8,"url":94,"id":36,"edit":95},{"width":91,"height":92},2400,1260,"Plenary session speech at the Managers' Day 2024 organized by HSBC Technologies & Services, in front of several hundred attendees.","https://images.prismic.io/digi-www/BbMpssXRo_cifmL4_ChatGPTImage2juil.2026%2C17_39_041-1-.png?auto=format,compress&rect=0,64,900,473&w=2400&h=1260",{"x":27,"y":96,"zoom":28,"background":29},64,{"id":98,"lang":99,"type":9,"uid":100},"amDGcxIAACwA1EXc","fr-fr","hsbc-technologies-services",[102,176,335],{"id":103,"uid":104,"url":8,"type":9,"tags":105,"first_publication_date":106,"slugs":107,"linked_documents":108,"lang":17,"data":109,"_source":173},"en_client_case_nespresso-canada","nespresso-canada-seminar",[11,12,13],"2026-07-22T13:57:55+0000",[13],[],{"distribution":13,"logo":110,"illustration":118,"teaser":124,"client_challenge":128,"workflow_and_solutions":129,"succes_obtenus":130,"project_name":131,"organizer_name":114,"quote_data":132,"illustration_secondary":151,"illustration_third":157,"key_figures":163,"slices":166,"meta_title":167,"meta_description":168,"meta_image":169},{"dimensions":111,"alt":114,"copyright":8,"url":115,"id":116,"edit":117},{"width":112,"height":113},156,93,"Nespresso","https://images.prismic.io/digi-www/nKYr1vu9b5NT-V5h_logo-Nespresso1.png?auto=format,compress","nKYr1vu9b5NT-V5h",{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":119,"alt":120,"copyright":8,"url":121,"id":122,"edit":123},{"width":32,"height":33},"Plenary session during the Rendez-Vous organized by Nespresso Canada, in a warm and welcoming atmosphere.","https://images.prismic.io/digi-www/NhowDzOThPrBOPpw_ChatGPTImage3juil.2026%2C16_24_321-1-.png?auto=format,compress","NhowDzOThPrBOPpw",{"x":27,"y":27,"zoom":28,"background":29},[125],{"type":40,"text":126,"spans":127,"direction":43},"Nespresso Canada brought together 300 attendees for its internal Rendez-Vous seminar with a mobile app that centralized the program, speakers, and content.",[],"Nespresso Canada was planning its annual internal seminar, called Nespresso Rendez-Vous, focused on strategic topics such as sustainability and artificial intelligence. \nThe challenge was to offer an internal audience a smooth, professional experience worthy of the ambition of the topics covered, while relying on a turnkey solution able to manage an event of this scale.","For its annual internal seminar, Nespresso Canada chose to rely on the event mobile app to centralize all practical information: program, speakers, and content accessible in one place for the 300 attendees, with tailored support throughout the event.","The objectives set were largely achieved. The Nespresso Canada team benefited from a truly turnkey solution, praising the completeness of the setup. \nNo areas for improvement were identified after the event, reflecting the teams' complete satisfaction.","Nespresso Rendez-Vous",[133],{"client_job":134,"quote":135,"quote_client_photo":139,"client_logo":148,"client_organization":114,"quote_author_name":141},"Executive Assistant to the President",[136],{"type":40,"text":137,"spans":138,"direction":43},"The solution gave us a complete setup that perfectly met our needs for an event of this scale. We fully achieved our objectives.",[],{"dimensions":140,"alt":141,"copyright":8,"url":142,"id":143,"edit":144},{"width":57,"height":58},"Sophia Hassar","https://images.prismic.io/digi-www/7ymKDc60e4rEwz2W_17818911161031-1--1-.png?auto=format%2Ccompress&rect=37%2C66%2C155%2C207&w=300&h=400","7ymKDc60e4rEwz2W",{"x":145,"y":146,"zoom":147,"background":29},37,66,1.38,{"dimensions":149,"alt":114,"copyright":8,"url":115,"id":116,"edit":150},{"width":112,"height":113},{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":152,"alt":153,"copyright":8,"url":154,"id":155,"edit":156},{"width":32,"height":33},"Attendees networking at the Rendez-Vous organized by Nespresso Canada.","https://images.prismic.io/digi-www/1gZpanLxqvmQOVwt_ChatGPTImage3juil.2026%2C16_28_411-1-.png?auto=format,compress","1gZpanLxqvmQOVwt",{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":158,"alt":159,"copyright":8,"url":160,"id":161,"edit":162},{"width":32,"height":33},"Panel discussion session with speakers at the Rendez-Vous organized by Nespresso Canada.","https://images.prismic.io/digi-www/q7gefPBMkgDdQXR6_ChatGPTImage3juil.2026%2C16_35_401-1-.png?auto=format,compress","q7gefPBMkgDdQXR6",{"x":27,"y":27,"zoom":28,"background":29},[164],{"icon":83,"value":165,"unit_details":85},"300",[],"Organizing your annual seminar: Nespresso Canada | Case study","Discover how Nespresso Canada managed its internal Rendez-Vous seminar for 300 attendees with a turnkey event solution.",{"dimensions":170,"alt":120,"copyright":8,"url":171,"id":122,"edit":172},{"width":91,"height":92},"https://images.prismic.io/digi-www/NhowDzOThPrBOPpw_ChatGPTImage3juil.2026%2C16_24_321-1-.png?auto=format,compress&rect=0,64,900,473&w=2400&h=1260",{"x":27,"y":96,"zoom":28,"background":29},{"id":174,"lang":99,"type":9,"uid":175},"amDKHxIAACoA1E8Y","nespresso-canada",{"id":177,"uid":178,"url":8,"type":9,"tags":179,"first_publication_date":180,"slugs":181,"linked_documents":182,"lang":17,"data":183,"_source":332},"en_client_case_grand-paris-amenagement","grand-paris-amenagement-en",[12,11,13],"2026-07-01T20:07:58+0000",[13],[],{"distribution":13,"logo":184,"illustration":190,"teaser":196,"client_challenge":200,"workflow_and_solutions":201,"succes_obtenus":202,"project_name":203,"organizer_name":186,"quote_data":204,"illustration_secondary":222,"illustration_third":228,"key_figures":234,"slices":244,"meta_title":326,"meta_description":327,"meta_image":328},{"dimensions":185,"alt":186,"copyright":8,"url":187,"id":188,"edit":189},{"width":57,"height":57},"Grand Paris Aménagement","https://images.prismic.io/digi-www/ajLBk41P9HI4Uozt_cropped-16643538202.png?auto=format,compress","ajLBk41P9HI4Uozt",{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":191,"alt":192,"copyright":8,"url":193,"id":194,"edit":195},{"width":32,"height":33},"Overhead view of the room during Grand Paris Aménagement's 2026 New Year's ceremony, with several hundred participants gathered in a two-level greenery-filled space, decorated with suspended light spheres. ©Gael_Kazaz","https://images.prismic.io/digi-www/ajK2741P9HI4UolZ_Grand_Paris_Am%C3%A9nagement_V%C5%93ux_2026_01_22_%C2%A9_Gael_Kazaz-66-1-_1_.webp?auto=format,compress","ajK2741P9HI4UolZ",{"x":27,"y":27,"zoom":28,"background":29},[197],{"type":40,"text":198,"spans":199,"direction":43},"The 2026 New Year's ceremony held by Grand Paris Aménagement brought together several hundred participants with Digitevent: invitation management, targeted emailing, and real-time check-in.",[],"Grand Paris Aménagement is the leading public developer in the Île-de-France region, with nearly 300 employees working on the transformation of neighborhoods across the Paris region outside the city center. \nFor its 2026 New Year's event, the organization needed to welcome several types of participants: internal staff, regional and government officials, as well as public and private players in its ecosystem, all while offering them a simple and smooth experience.","Digitevent was deployed as the central platform for organizing the New Year's event. \nThe solution made it possible to manage participants through a single, accessible journey, from invitation to confirmation. \nCommunications were handled through targeted email campaigns, with a dedicated domain name to reinforce the event's credibility. \nOn the day itself, the check-in app enabled quick welcoming and real-time attendance tracking.","The New Year's event brought together several hundred participants under smooth conditions, from registration to check-in. \nThe reliability of the platform and its ease of use won over the teams, strengthening a lasting relationship of trust between Grand Paris Aménagement and Digitevent.","2026 New Year's Event",[205],{"client_job":206,"quote":207,"quote_client_photo":215,"client_logo":216,"client_organization":186,"quote_author_name":221},"Corporate and Event Communications Manager",[208],{"type":40,"text":209,"spans":210,"direction":43},"Digitevent allowed us to organize our New Year's event simply and professionally, from sending invitations to welcoming guests on site. The platform is intuitive, and our teams could focus on what mattered most: giving our participants a great experience.",[211],{"start":212,"end":213,"type":214},82,134,"strong",{},{"dimensions":217,"alt":186,"copyright":8,"url":218,"id":219,"edit":220},{"width":57,"height":57},"https://images.prismic.io/digi-www/ajK2Y41P9HI4UojX_cropped-16643538201-2-.png?auto=format,compress","ajK2Y41P9HI4UojX",{"x":27,"y":27,"zoom":28,"background":29},"Lydia Bassiere",{"dimensions":223,"alt":224,"copyright":8,"url":225,"id":226,"edit":227},{"width":32,"height":33},"Screen displaying the title \"New Year's ceremony: January 22, 2026\" with the Grand Paris Aménagement logo, in front of a waiting room. ©Gael_Kazaz","https://images.prismic.io/digi-www/ajK4AY1P9HI4UonN_Grand_Paris_Am%C3%A9nagement_V%C5%93ux_2026_01_22_%C2%A9_Gael_Kazaz-1-3-_1_.webp?auto=format,compress","ajK4AY1P9HI4UonN",{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":229,"alt":230,"copyright":8,"url":231,"id":232,"edit":233},{"width":32,"height":33},"Overhead view of the room during the 2026 New Year's ceremony, with several hundred participants gathered in a two-level greenery-filled space, decorated with suspended colorful light spheres. ©Gael_Kazaz","https://images.prismic.io/digi-www/ajK4Ho1P9HI4Uonn_Grand_Paris_Am%C3%A9nagement_V%C5%93ux_2026_01_22_%C2%A9_Gael_Kazaz-67-1-_1_.webp?auto=format,compress","ajK4Ho1P9HI4Uonn",{"x":27,"y":27,"zoom":28,"background":29},[235,237,240],{"icon":83,"value":165,"unit_details":236},"employees",{"icon":83,"value":238,"unit_details":239},"400","participants",{"icon":241,"value":242,"unit_details":243},"user","Visuals","Gael Kazaz",[245],{"variation":246,"version":247,"items":248,"primary":249,"id":324,"slice_type":325,"slice_label":8},"default","initial",[],{"faq_title":250,"faq_items":251},"FAQ: Organizing events as a public organization",[252,264,285,294,315],{"question":253,"answer":254},"Which platform should be used to manage events for a public organization?",[255,258,261],{"type":40,"text":256,"spans":257,"direction":43},"Public organizations have specific constraints: an institutional image to uphold, varied audiences, and a need for reliability and traceability. A good event platform should centralize registration, communications, and on-site check-in without multiplying tools.",[],{"type":40,"text":259,"spans":260,"direction":43},"Digitevent meets these needs with an intuitive interface, dedicated support, and features suited to events of all sizes, from annual New Year's receptions to partner seminars. ",[],{"type":40,"text":262,"spans":263,"direction":43},"The protection of confidential and sensitive data is also a key point, especially for elected officials, ministries, and other institutions, with strict GDPR compliance at every step.",[],{"question":265,"answer":266},"How can email deliverability be improved?",[267,270,273,276,279,282],{"type":40,"text":268,"spans":269,"direction":43},"Deliverability is a critical issue: an email that doesn't arrive means a participant who doesn't register. ",[],{"type":40,"text":271,"spans":272,"direction":43},"To maximize the chances of landing in the inbox, it's recommended to: ",[],{"type":40,"text":274,"spans":275,"direction":43},"- use a domain name that already has a good reputation; ",[],{"type":40,"text":277,"spans":278,"direction":43},"- work on message content and calculate its deliverability score; ",[],{"type":40,"text":280,"spans":281,"direction":43},"- track sending performance to adjust communications.",[],{"type":40,"text":283,"spans":284,"direction":43},"Digitevent natively integrates these best practices with an emailing tool designed for events.",[],{"question":286,"answer":287},"How can registrations be managed for an event open to the general public?",[288,291],{"type":40,"text":289,"spans":290,"direction":43},"For an event accessible to everyone, the goal is to offer a simple, frictionless journey. This means a clear registration form, automatic confirmation, and real-time capacity management to anticipate attendance. ",[],{"type":40,"text":292,"spans":293,"direction":43},"Digitevent lets you set up a dedicated event website with its own domain name, reinforcing the credibility of the invitation and the quality of the participant experience.",[],{"question":295,"answer":296},"How can participant check-in be streamlined on the day of the event?",[297,300,303,306,309,312],{"type":40,"text":298,"spans":299,"direction":43},"Efficient check-in relies above all on how quickly participants can be identified. ",[],{"type":40,"text":301,"spans":302,"direction":43},"With Digitevent's check-in app: ",[],{"type":40,"text":304,"spans":305,"direction":43},"- participants are scanned via QR code or looked up by name; ",[],{"type":40,"text":307,"spans":308,"direction":43},"- arrivals are tracked in real time from the back office; ",[],{"type":40,"text":310,"spans":311,"direction":43},"- last-minute registrations are handled directly on site.",[],{"type":40,"text":313,"spans":314,"direction":43},"The result: less waiting, a better experience right from the entrance, and full visibility over attendance throughout the event.",[],{"question":316,"answer":317},"How can event communications be structured around an event?",[318,321],{"type":40,"text":319,"spans":320,"direction":43},"Effective event communication relies on targeted messages sent at the right time. ",[],{"type":40,"text":322,"spans":323,"direction":43},"Digitevent includes an email and SMS campaign tool directly within the platform, with no need for an external tool. Teams can send invitations, manage follow-ups, and track sending performance from a single place, keeping visual and editorial consistency throughout the event cycle.",[],"questions_answers$f41f1d9b-61a4-4b9a-8f1e-a25bc9a1013d","questions_answers","Digitizing New Year's greetings: Grand Paris Aménagement | Customer story","Discover how Grand Paris Aménagement centralized the management of its New Year's event with Digitevent: registrations, emailing, and check-in for nearly 200 participants.",{"dimensions":329,"alt":192,"copyright":8,"url":330,"id":194,"edit":331},{"width":91,"height":92},"https://images.prismic.io/digi-www/ajK2741P9HI4UolZ_Grand_Paris_Am%C3%A9nagement_V%C5%93ux_2026_01_22_%C2%A9_Gael_Kazaz-66-1-_1_.webp?auto=format%2Ccompress&rect=0%2C64%2C900%2C473&w=2400&h=1260",{"x":27,"y":96,"zoom":28,"background":29},{"id":333,"lang":99,"type":9,"uid":334},"akVzThIAACoAyct9","grand-paris-amenagement",{"id":336,"uid":337,"url":8,"type":9,"tags":338,"first_publication_date":339,"slugs":340,"linked_documents":341,"lang":17,"data":342,"_source":519},"en_client_case_dominos-pizza","dominos-pizza",[11,12,13],"2026-07-01T20:07:56+0000",[13],[],{"distribution":13,"logo":343,"illustration":351,"teaser":358,"client_challenge":362,"workflow_and_solutions":363,"succes_obtenus":364,"project_name":365,"organizer_name":366,"quote_data":367,"illustration_secondary":391,"illustration_third":398,"key_figures":404,"slices":406,"meta_title":512,"meta_description":513,"meta_image":514},{"dimensions":344,"alt":347,"copyright":8,"url":348,"id":349,"edit":350},{"width":345,"height":346},500,503,"Domino's Pizza France logo","https://images.prismic.io/digi-www/aaHSdsFoBIGEg79b_dominos-pizza-logo.png?auto=format,compress","aaHSdsFoBIGEg79b",{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":352,"alt":354,"copyright":8,"url":355,"id":356,"edit":357},{"width":32,"height":353},675,"Domino's Pizza France illustration","https://images.prismic.io/digi-www/aaHSd8FoBIGEg79c_dominos-pizza-banquet.webp?auto=format,compress","aaHSd8FoBIGEg79c",{"x":27,"y":27,"zoom":28,"background":29},[359],{"type":40,"text":360,"spans":361},"Domino's Pizza streamlined check-in at BANQUET, its annual event, with Digitevent: digital check-in, professional scanners, and zero lines.",[],"Every year, Domino's Pizza brings together its teams from all over France for the BANQUET, an internal event celebrating employees' achievements. Award ceremonies, shared highlights, and moments of connection punctuate the day.\nWith a large influx of attendees, the challenge is to ensure a fast, smooth welcome from the moment they arrive, avoiding any wait and preserving the energy of an event designed to bring teams together.","The Digitevent check-in app enabled instant registration of attendees via QR code, making access easy from the moment they arrived. To handle the large number of attendees, professional scanners rented from Digitevent were made available to the welcome staff.\nThe system, simple and quick to use, let the hostesses register arrivals in seconds, with no particular technical skills required, while ensuring a smooth and efficient check-in.","Zero waiting lines on the day: every employee got into the event in seconds thanks to digital check-in. The welcome ran smoothly despite the large number of attendees.\nThe experience conveyed a modern, professional image in keeping with the festive atmosphere of the BANQUET. Organizers were able to focus fully on the event's content rather than on entry logistics.","Domino's Pizza: Le BANQUET","Domino's Pizza France",[368],{"client_job":369,"quote":370,"quote_client_photo":380,"client_logo":387,"client_organization":366,"quote_author_name":382},"Internal Communications Manager",[371],{"type":40,"text":372,"spans":373,"direction":43},"Thanks to Digitevent, we ensured a smooth and efficient welcome for our employees. Access control fully met our expectations and let us save precious time !",[374,377],{"start":375,"end":376,"type":214},35,63,{"start":378,"end":379,"type":214},136,155,{"dimensions":381,"alt":382,"copyright":8,"url":383,"id":384,"edit":385},{"width":57,"height":58},"Michaël Villenave","https://images.prismic.io/digi-www/aab-TFxvIZEnjR8R_Michae%CC%88l_Villenave-removebg-preview1.png?auto=format%2Ccompress&rect=36%2C0%2C223%2C297&w=300&h=400","aab-TFxvIZEnjR8R",{"x":386,"y":27,"zoom":28,"background":29},36,{"dimensions":388,"alt":389,"copyright":8,"url":348,"id":349,"edit":390},{"width":345,"height":346},"Domino's Pizza logo",{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":392,"alt":394,"copyright":8,"url":395,"id":396,"edit":397},{"width":393,"height":353},450,"Attendee picking up an access badge at the welcome desk during a Domino's Pizza event.","https://images.prismic.io/digi-www/aagM91xvIZEnjTy7_0K1A0070.webp?auto=format,compress","aagM91xvIZEnjTy7",{"x":27,"y":27,"zoom":28,"background":29},{"dimensions":399,"alt":400,"copyright":8,"url":401,"id":402,"edit":403},{"width":393,"height":353},"Domino's Pizza banner set up in an elegant hall during a company event.","https://images.prismic.io/digi-www/aagNDlxvIZEnjTy-_0K1A0007.webp?auto=format,compress","aagNDlxvIZEnjTy-",{"x":27,"y":27,"zoom":28,"background":29},[405],{"icon":8,"value":8,"unit_details":8},[407],{"variation":246,"version":247,"items":408,"primary":409,"id":511,"slice_type":325,"slice_label":8},[],{"faq_title":410,"faq_items":411},"FAQ: Everything you need to know about event guest reception",[412,421,453,473,495],{"question":413,"answer":414},"What is event guest reception and why is it crucial?",[415,418],{"type":40,"text":416,"spans":417,"direction":43},"Event reception brings together all the measures and actions implemented to ensure a smooth, professional arrival for attendees. It includes signage, registration, badge distribution, guest orientation, and coat check management.",[],{"type":40,"text":419,"spans":420,"direction":43},"A good reception plays a key role in an event's success. It shapes the first impression and influences attendees' overall experience. A smooth reception reduces stress, limits lines, and puts guests in the best conditions to fully enjoy the event. It also reflects the organizing company's values and image.",[],{"question":422,"answer":423},"How do you organize an event's guest reception?",[424,427,433,438,443,448],{"type":40,"text":425,"spans":426,"direction":43},"A successful event reception relies on several key steps:",[],{"type":428,"text":429,"spans":430,"direction":43},"list-item","Early planning: define reception points, logistics, and digital tools.",[431],{"start":27,"end":432,"type":214},15,{"type":428,"text":434,"spans":435,"direction":43},"Upfront communication: inform participants about the registration and arrival process.",[436],{"start":27,"end":437,"type":214},22,{"type":428,"text":439,"spans":440,"direction":43},"Training reception staff and event hosts and hostesses : ensure a warm, fast, and efficient service.",[441],{"start":27,"end":442,"type":214},55,{"type":428,"text":444,"spans":445,"direction":43},"Use of technology: opt for digital solutions such as QR code check-in and automated access management.",[446],{"start":27,"end":447,"type":214},18,{"type":428,"text":449,"spans":450,"direction":43},"Personalized experience: anticipate participants' specific needs and organize a tailored event reception.",[451],{"start":27,"end":452,"type":214},24,{"question":454,"answer":455},"What digital tools can improve event guest reception?",[456,459,464,469],{"type":40,"text":457,"spans":458,"direction":43},"Digital solutions are transforming event reception by bringing speed and efficiency. Key tools include:",[],{"type":428,"text":460,"spans":461,"direction":43},"Digital check-in : eliminates wait times and simplifies participant registration.",[462],{"start":27,"end":463,"type":214},17,{"type":428,"text":465,"spans":466,"direction":43},"Badges printed on site : makes it easier to identify visitors and staff.",[467],{"start":27,"end":468,"type":214},23,{"type":428,"text":470,"spans":471,"direction":43},"Wayfinding and room management apps : help attendees navigate the event venue and optimize space management.",[472],{"start":27,"end":375,"type":214},{"question":474,"answer":475},"What mistakes should you avoid when organizing an event's guest reception?",[476,481,486,491],{"type":428,"text":477,"spans":478,"direction":43},"Lack of signage and wayfinding : disorients guests and creates delays.",[479],{"start":27,"end":480,"type":214},30,{"type":428,"text":482,"spans":483,"direction":43},"Understaffing at reception and poor allocation of hosts and hostesses : generates frustration and prolonged waiting.",[484],{"start":27,"end":485,"type":214},69,{"type":428,"text":487,"spans":488,"direction":43},"Lack of digitalization and automated solutions : slows down registration and flow management.",[489],{"start":27,"end":490,"type":214},46,{"type":428,"text":492,"spans":493,"direction":43},"Lack of clear information in advance : can lead to late arrivals and a disorganized reception.",[494],{"start":27,"end":145,"type":214},{"question":496,"answer":497},"What are the current trends in event guest reception?",[498,502,507],{"type":428,"text":499,"spans":500,"direction":43},"Process automation : digital check-in, facial recognition, and connected badges.",[501],{"start":27,"end":447,"type":214},{"type":428,"text":503,"spans":504,"direction":43},"Personalized experience and positive impact : welcome messages, dedicated spaces, and services tailored to participants' needs.",[505],{"start":27,"end":506,"type":214},44,{"type":428,"text":508,"spans":509,"direction":43},"Eco-friendly solutions : reusable badges, digitalization of materials, and resource optimization.",[510],{"start":27,"end":437,"type":214},"questions_answers$3dd4309c-1812-4bf0-901f-f9ca656fe37e","Domino's Pizza x Digitevent: BANQUET check-in | Case study","How Domino's Pizza optimized guest reception at its internal event the BANQUET with Digitevent: digital check-in, professional scanners, zero waiting.",{"dimensions":515,"alt":516,"copyright":8,"url":517,"id":356,"edit":518},{"width":91,"height":92},"Domino's Pizza France meta image","https://images.prismic.io/digi-www/aaHSd8FoBIGEg79c_dominos-pizza-banquet.webp?auto=format%2Ccompress&rect=0%2C0%2C900%2C473&w=2400&h=1260",{"x":27,"y":27,"zoom":28,"background":29},{"id":520,"lang":99,"type":9,"uid":337},"akVzPxIAACcAyctO",1784744589841]